PAYMENT POLICY
Legal references include Decree No. 52/2013/NĐ-CP on e-commerce, as amended and supplemented by Decree No. 85/2021/NĐ-CP, Law No. 19/2023/QH15 on Protection of Consumers’ Rights and its implementing instruments, and Law No. 91/2025/QH15 on Personal Data Protection and Decree No. 356/2025/NĐ-CP.
1. Payment Methods
- Bank transfer to the Company’s business bank account specified in the quotation, contract, order, or other official Company document.
- Cash payment at the time of purchase or upon receipt of goods, or at the transaction location, subject to confirmation by the Company.
- Payment through a payment gateway or intermediary payment service provider, if integrated into the website, subject to the provider’s terms.
- Other payment methods apply only if both parties confirm them in writing or through the ordering system.
2. Payment for Money Counters and Other Goods
The order or quotation confirms the amount payable and when payment is due. Customers may pay in advance, upon receipt of the goods, or according to an agreed payment schedule. The Company only asks customers to pay into a confirmed official account or through a confirmed official payment channel.
3. Payment for Advertising Services
The quotation or contract for each project specifies the deposit percentage, payment installments, and delivery conditions. The Company may require payments at milestones such as authorization to begin work, draft approval, formal acceptance, and delivery of the final files. The Company always discloses the specific amounts before the parties enter into an agreement.
4. Payment Confirmation
Payment is complete once the Company receives the funds or obtains valid confirmation from the bank or payment service provider. Customers should keep their proof of payment for reference if needed.
5. Payment Security
- Do not share passwords, one-time passwords (OTPs), or banking security information with staff by chat or email.
- Verify that the beneficiary name and payment reference match the details in the quotation or contract.
- If you receive an unusual request to change the payment account, verify it through the Company’s official hotline before transferring any funds.
